Gamma Engineers Application - GSP Retail Banking
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Smartphone Platform for Retail Banking
With GSP for Retail Banks, customer can deposit checks by taking a picture of the check, find the closest ATM, figure when they'll be able to retire, or track a mortgage application.
Some of the key features are:
- Deposit @nywhere – Customer take a picture of a check, enters in the details of the check into the app, and it will be deposited. No need to walk to the ATM.
- Tell Us You're Coming – Customers can make appointments to meet an expert at a branch at the customer's convenience.
- Self Service – Customers can pay bills, check accounts, move money or check the progress of a mortgage – all from the app.
Assisted Service – If a customer needs help, she just clicks the 'call me' button. We queue that call in the enterprises contact center, and an agent calls the customer back. The agent gets a screen pop with information about the task the customer was working on. The customer gets faster service. No IVR. No waiting on hold, listen to really bad music.
- Calculators – 'Make Me a Millionaire' helps customers calculate which savings products will accelerate their savings. 'Get me a Loan' helps customer calculate payments, interest etc for a loan.
- Money Manager – helps customer see how they are spending and saving. It provides analytics and 'what if' scenarios to help customers better understand their options.
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