Gamma Engineers Application - GSP Insurance

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Smartphone Platform for Insurance

With GSP for Insurance, customers can pay their premiums, change their policies, report a claim or make an appointment with a broker.

Some of the key features are:

  • Accident Toolkits – You've had an accident. It's unpleasant. The app is there to help. The app has reminders on what information to get from the other drivers in the accident, the number for the local emergency services, the number for a tow truck, and a car rental company. The app also suggests what pictures to take of the accident, and can automatically submit a claim for you. It's easier on you. It's easier for the insurance company.
  • Self Service – Customers can pay premiums, change coverage, or get a new insurance card.
  • Assisted Service – If a customer needs help, she just clicks the 'call me' button. We queue that call in the enterprises contact center, and an agent calls the customer back. The agent gets a screen pop with information about the task the customer was working on. The customer gets faster service. No IVR. No waiting on hold, listen to really bad music.
  • Tell Us You're Coming – Make an appointment with your agent. Ask him to meet you at Starbuck tomorrow afternoon.
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