Gamma Engineers Application - GSP Hospitality

Smartphone Platform for Hospitality

With GSP for Hospitality, customers can make a reservation, check into a hotel, order room service, or even use the phone as room key.

Some of the key features are:

• In-Room Services – Customers can order room service, or interact with other hotel guests by playing games virtually.
• Tell Us You're Coming – Customers can notify the hotel when the customer is close. The hotel can be prepared, and setup the room to that customers personal preferences. You like rock? It'll be playing on the radio in your room when you walk in.
• Self Service – Customers can pay bills, check accounts, move money or check the progress of a mortgage – all from the app.
• Assisted Service – If a customer needs help, she just clicks the 'call me' button. We queue that call in the enterprises contact center, and an agent calls the customer back. The agent gets a screen pop with information about the task the customer was working on. The customer gets faster service. No IVR. No waiting on hold, listen to really bad music.
• Geo-location – Customers can get directions to the hotel, to a restaurant, or to the airport.